Services
Maintenance Services
We have expertise in a variety of operating systems, networks, servers, and storage solutions. We work with almost any technology that a small business may encounter and leverage our skills to assist customers with small to mid-sized projects."
Key Benefits of Maintenance Services:
- Comprehensive maintenance and IT repair services for leading multi-vendor technology.
- Independent IT support and helpdesk for seamless issue resolution.
- 24/7/365 remote monitoring to ensure system reliability and security.
- Manufacturer-accredited engineers for expert troubleshooting and repairs.
- Full multi-platform support, including legacy systems.
- Significant cost savings compared to OEM support.
- Customizable SLAs with guaranteed break/fix response times.
- In-house repair solutions for added peace of mind.
- End-to-end support for all IT infrastructure devices.
Legacy Hardware Support
MTS support allows you to extend the lifespan of your data center hardware well beyond the OEM’s designated 'end-of-life' dates. After all, how can your IT infrastructure be considered obsolete when your business depends on it? With our industry-leading expertise in multi-vendor technologies, we offer reliable break/fix maintenance and comprehensive support for legacy HP Integrity, Dell, IBM servers, as well as storage and backup devices.
Break Fix
MTS Managed Services – Comprehensive IT Support for Your Business
MTS Managed Services are designed to support your company’s daily operations by delivering world-class IT services that seamlessly complement your existing business infrastructure.
Our solutions range from basic desktop support to full-scale infrastructure design, management, and implementation. We specialize in multi-vendor technologies, providing expert support for HPE, IBM, Oracle/Sun, Lenovo, NetApp, and Dell systems.
Our flexible and customized services include:
✔ Hardware & software support
✔ System & network monitoring
✔ Disaster recovery solutions
✔ Asset management services
✔ On-call assistance & backup security
✔ Onsite activities & IT helpdesk support
Additional Services:
Storage and Backup Solutions
Scalable Cloud Storage: Flexible storage options for growing businesses.
On-Premises Solutions: Custom backup strategies for enhanced control and security.
Data Recovery Services: Minimizing downtime with robust recovery mechanisms.
Long-Term Archiving: Regulatory-compliant archiving solutions for critical data.
Security Services
Cybersecurity Solutions: Advanced threat detection, prevention, and response.
Managed Security Services:
Comprehensive security management, including SIEM and endpoint protection.
Compliance Support: Ensuring adherence to standards like GDPR, PCI DSS, and ISO 27001.
Incident Response Teams: Rapid mitigation of breaches and security incidents.
Cloud Computing Solutions Cloud Migration
Seamless transition of workloads to public, private, or hybrid cloud environments.
Cloud Infrastructure Management: Comprehensive support for cloud operations and optimization.
Platform as a Service (PaaS) & Software as a Service (SaaS): Custom solutions to accelerate business transformation.
DevOps Integration: Enhancing agility and efficiency through automated processes in the cloud.
Data Center Build & Management
Custom Data Center Design: Tailored facilities based on workload, scalability, and energy efficiency needs.
Turnkey Construction: End-to-end planning, construction, and deployment.
Operations Management: Comprehensive monitoring and management to ensure uptime and performance.
Sustainable Solutions: Green data center initiatives to reduce carbon footprints and operating costs.
FMS- Facility Management Services –
Our FMS streamlines building management by integrating maintenance , asset tracking, energy monitoring and security/Leveraging IoT and AI. It enables real time data analysis, predictive maintenance and remote monitoring. Suitable for various settings, it optimizes operations, reduces costs, and promotes sustainability through seamless connectivity and Automation
Server Support
🔹 We provide expert support for Blade, Rack, and Tower servers across all OEMs.
🔹 We repair and source servers and spare parts within the agreed timeframe.
Storage Support
🔹 Comprehensive support for Tape Drives, Tape Libraries, Disk Storage, SAN, NAS, and DAS systems from all major OEMs.
🔹 We repair storage devices and provide spare parts replacement within the agreed timeframe.
Key Benefits of Our Enhanced IT Support
✔ Reduce operating costs by up to 30%
✔ Fixed SLAs for core services, ensuring reliable IT performance
✔ 24/7/365 remote monitoring of networks and servers
✔ 24/7/365 customer service helpdesk for instant support
✔ Boost business efficiency through proactive IT management
✔ Access to a wider pool of IT expertise without hiring full-time resources
✔ Eliminate recruitment challenges by outsourcing IT support
✔ Flexible service model – only pay for the expertise you need
✔ Trusted Managed Service Provider (MSP) delivering enterprise-grade IT solutions
Professional Services
Unlock the Full Potential of Your IT with MTS Professional Services
At MTS, we offer a comprehensive range of professional IT services designed to help your business maximize the efficiency and value of its technology infrastructure. With our extensive experience, deep technical expertise, and dedicated resources, we develop tailored solutions to meet your organization’s unique needs.
Whether you require a fully managed services contract or specialized expertise for a single project, we provide customized solutions that not only meet but exceed your business demands.
Key Benefits of Our Professional Services
✔ Extensive multi-vendor expertise for seamless IT management
✔ Legacy platform integration to extend the life of existing systems
✔ Independent IT support & helpdesk for reliable assistance
✔ Onsite installations to ensure smooth deployment
✔ Comprehensive training support for your chosen platforms
✔ A true ‘one-stop’ solution for all IT requirements
✔ Flexible Time & Materials (T&M) model – pay only when you need it
✔ Onsite and in-house repair services for fast issue resolution
Let MTS be your trusted technology partner, helping you drive business growth with customized IT solutions and world-class support